- Reply within an hour on working days
- An English-speaking coordinator from the first message
- A written assessment with an expected graft count
- Send your photos when you can, not before
The door is open
Write to us when you are ready. We are one message away.
The Sima clinic in Aleppo, where Your Hair Center's Istanbul team operates
No pressure, and no date you are tied to. Write today or in a month, and an English-speaking coordinator answers with the same welcome either way.
- Free consultation
- Reply within an hour
- No obligation
- Fully confidential
- English-speaking
Choose the door that suits you
Both lead to the same medical team and the same English-speaking coordinator
Consultation form
- If you would rather we phoned you back at a set time
- If you prefer everything in writing, by email
- We come back to you within one working day
Where the Sima clinic in Aleppo is, and when we see you
The Sima clinic in Aleppo is open six days a week, on Syria time, UTC+3
Address
Al-Sabil district, Aleppo, Syria, beside Al-Kalimah Hospital
Telephone
Working Hours
Sunday to Thursday · 9:00 am to 7:00 pm, Syria time, UTC+3
Saturday · 9:00 am to 4:00 pm
Friday · Clinic closed. WhatsApp messages are answered on Saturday morning
What happens after your message
No bot, no waiting list
When your message reaches us on WhatsApp, a member of the medical team at the Sima clinic in Aleppo reads it, and an English-speaking coordinator carries the conversation from the first reply to the clinic door. The reply is a written assessment with the expected graft count, the technique that fits your case and a first indication of the price, with nothing vague and no quote form to chase. Your figure is confirmed in writing after the consultation, by graft count and donor area, and the written plan comes back before anyone books a seat. After that, you decide. We will not chase you, and we will not close the conversation if you ask for time to think. The door stays open whenever you come back.
- Read by a member of the medical team, not a bot
- A written assessment within an hour on working days
- Three photos in daylight help most, of the crown, the front hairline and the donor area
- You decide when and how the conversation continues
One hour is the ceiling, not the average. Most replies arrive much sooner.
Questions before you write
Is the consultation really free?
Yes. The consultation is free and commits you to nothing, no booking and no payment. The written assessment that reaches you on WhatsApp stays with you, to read over in your own time.
How quickly will I hear back, and in which time zone?
Within an hour on working days, Sunday to Thursday and Saturday, on Syria time, UTC+3 all year. A message sent on Friday or after closing time is answered at the start of the next working day.
Who replies, and in what language?
A member of the medical team reads your message, not a bot and not a call centre. An English-speaking coordinator writes back, stays on the conversation while you plan the trip, and is with you at the Sima clinic in Aleppo. The written assessment carries the name of the person who wrote it.
Which photos should I send?
Three, taken in daylight without a flash, of the crown, the front hairline and the donor area at the back of the head. They help the team give a more precise assessment, but they are not a condition for starting. Send what you can, when you can, and we will ask for more if the case needs it.
Can Sima arrange the flight, the hotel and the airport pickup?
Yes. Travel, hotel and airport pickup are arranged by Sima and billed separately at cost, and nothing is booked until the written plan is in your hands. Most Western governments advise against travel to Syria; their advice is linked on the travel guide, beside what operates on the ground and how the visa on arrival works.
I am asking about skin or laser treatment, not hair. Is that Sima too?
Yes, under a separate division with its own WhatsApp line. Sima Beauty is the clinic’s non-surgical aesthetics and laser division, where a physician examines you before any device is switched on. It is written for people already in Aleppo, living here or visiting for a season, rather than for a trip booked around it. Read the Sima Beauty page and write there.
Is my information kept private?
Yes. Every message, photo and detail stays inside the medical team and is never shared with anyone outside the clinic. Nothing of yours is published without your documented written consent. Dignity before content, always.
Next step
The door is open. Whenever you decide, we are here.
Send one message, and a written assessment with an expected graft count comes back. The team that reads it is the team that meets you on procedure day at the Sima clinic in Aleppo, the same specialists who operate in our Istanbul centre.
- Free consultation
- Reply within an hour
- No obligation
